Onboarding Home Base
Onboarding Home Base
This is your home base for getting started on Ninety — the platform for companies running on EOS®. It walks you through what to set up, the tools to build out, and every free resource you already have access to. No need to go anywhere else. Start at the top, or jump to whatever you need.
▶ New here? Take the 2-minute tour of the platform first.
Lay the groundwork
Before anything else, get the basics in place. A few minutes here makes everything that follows smoother.
These are quick, and they set the stage for every tool you'll build out next.
Add your name, photo, and time zone so everything lands correctly.
Set your company name, branding, and language preferences.
Start with your leadership team. Most tools are team-scoped, so this comes early.
Add users and set their roles so the right people have access.
The core of it
Don't overthink the order — what matters is getting each of these entered. Once they're in, you've got the full picture of your business in one place. Click any tool to watch how it works.
Document where you're headed and what you stand for, so everyone's aligned.
▶ Watch: Documenting Your VisionLay out seats, roles, and responsibilities — who owns what.
▶ Watch: Building Your First ChartAdd the measurables that give you a weekly pulse on the business.
▶ Watch: Creating Your ScorecardSet your 3–7 most important priorities for the quarter.
▶ Watch: Rocks That Get DoneCapture what's getting in the way so you can solve it as a team.
→ See how Issues work🎯 The goal of all this setup
Everything above feeds your weekly meeting — the Scorecard gets reviewed, Rocks get checked, and Issues get solved. Once these tools are entered, you're ready to run one.
You don't need these on day one. But once your teams are running the fundamentals, these are great to layer in.
Included at no cost
You don't have to figure Ninety out alone. Here's the free support available to you, grouped by what kind of thing it is.
An in-app AI guide that answers questions, walks you through setup, and helps you draft Rocks. Turn it on from the Getting Started card.
→ Look for Maz inside NinetyReal humans in the chat bubble, bottom-right, usually replying in under 5 minutes during business hours.
→ Click the chat bubble in NinetyNinety 101 and topic deep-dives, rotating every week. A live walkthrough of the tools and how to get the most from them.
See the schedule →Open Q&A with the Client Success team. Bring whatever you're stuck on and get answers live.
Register for office hours →Eleven short walkthroughs covering setup from first login through your first 30 days — the same videos linked throughout this page, in one playlist.
Watch the playlist →Where this is headed
Once your tools are entered and you're running a weekly meeting, here's how it should feel — teams prepared, data updated before the meeting, and Issues actually getting solved. Aim for "80% strong," not perfect.
Want a hand?
Self-service works great for a lot of teams. But if you'd like someone to set up your tools alongside you, train your Champion, and get your teams aligned to the weekly and quarterly rhythms — that's exactly what Professional Services is for.